Emergency Department

Life Saving Steps to take in an Emergency Situation

  • In emergency act quickly!
  • Keep calm.
  • Define the emergency and its seriousness.
  • Apply first aid (see first aid treatment).
  • Make the patient comfortable.
  • Call for help.

We’re here when you need us…physician staffed 24-hours a

Minor Emergencies
Illness or injuries not likely to cause death or lasting harm
– but serious enough not to wait for a regular doctor’s appointment.
Call your doctor first. If your doctor isn’t available, call
Battle Creek Health System Emergency Department. (The ED is
not a clinic for routine ailments and your insurance may not
pay for non-emergency visits.)

Major Emergencies
Illness or injuries which could cause death or permanent impairment
of health. Apply first aid if possible. Have someone call
for help. Dial 911. While ambulance is on the way… Call the
hospital ED. Have them ready for your arrival. If possible,
have patient information ready for ED admission (insurance,
medical history, family names and addresses). The ED will
require permission by the patient or next of kin to provide
treatment. Minors need parental consent.

The BCHS Emergency Department: What to Expect

The emergency department of Battle Creek Health System is
here when you or someone you love needs us – – 24 hours a
day, 365 days a year. Each year we provide quality immediate
health services to more than 50,000 patients.

Incoming patients are assessed as to the severity of their
condition and treated accordingly. Our goal is to treat every
one of our patients quickly and compassionately. While you
are waiting, notify relatives and plan your needs for the
following days. You will be informed of the patient’s condition
and outlook as soon as possible.

The BCHS Emergency Department is equipped and staffed to respond
to exceptionally serious situations so the charges are naturally
greater that doctor’s offices or clinics. Insurance, Medicare
or Medicaid coverage depends on the treatment received. Please
ask about payment schedules. Your bill will itemize charges
like lab tests, x-rays, medications and materials. You may
receive additional billings from your family doctor and other
specialists involved. Specialists (surgeons, radiologists)
are not employed or compensated by the hospital.